Shipping policy
Shipping Policy
Last Updated: 15/12/2024
At Gabrielle's Vault, we are committed to delivering your orders promptly and efficiently. Please review our Shipping Policy for detailed information on our shipping procedures.
1. Order Fulfillment
Orders are typically processed and fulfilled within 1-3 business days. You will receive a confirmation email with tracking information once your order has been dispatched.
2. Shipping Time
We offer worldwide shipping with an estimated delivery time of 1-2 weeks from the date of dispatch. Please note that delivery times may vary depending on your location and external factors beyond our control, such as customs processing and local postal services.
3. Shipping Costs
We provide a flat-rate shipping fee for all orders, regardless of destination. The shipping cost will be calculated and displayed at checkout.
4. Import Duties and Taxes
Gabrielle's Vault covers all import duties and taxes for international orders. You will not be required to pay any additional fees upon receiving your order.
5. Tracking Your Order
Once your order has been shipped, you will receive a shipping confirmation email with a tracking number. You can use this number to track your order online through the carrier’s website.
6. Shipping Address
Please ensure that your shipping address is complete and accurate. Gabrielle's Vault is not responsible for orders shipped to incorrect addresses provided by the customer. If you need to make changes to your shipping address, please contact us immediately at gabriellesvault@gmail.com.
7. Lost or Stolen Packages
Gabrielle's Vault is not responsible for lost or stolen packages. If your package is lost or stolen, please contact the carrier directly with your tracking information for assistance.
8. Contact Us
If you have any questions about our Shipping Policy, please contact us at gabriellesvault@gmail.com. Our customer service team is here to assist you.