Payment Method

Shopping with Gabrielle’s Vault should feel simple from the moment you discover your favourite piece to the moment you complete your order.

We offer a range of secure and convenient payment options so customers across the United Kingdom, United States, France, Canada, and Australia can choose the payment method that works best for them.

Secure Payment Options

Depending on your country, device, currency, and payment provider, you may be able to pay using:

Visa
Mastercard
American Express
Maestro
Apple Pay
Google Pay
Shop Pay
UnionPay
Bancontact
BLIK

The payment methods available for your specific order will always be displayed at checkout.

Not every payment method is available in every country or for every currency. The options shown during checkout are the payment methods currently available for your location and transaction.

Credit & Debit Cards

We accept major supported credit and debit cards, including:

Visa
Mastercard
American Express
Maestro

When paying by card, please make sure your billing details match the information associated with your card or payment account.

Your payment may be subject to security verification by your bank, card issuer, or payment provider.

Apple Pay

Eligible customers may be able to complete their purchase using Apple Pay.

Apple Pay allows supported Apple devices to complete payment without manually entering full card details during checkout.

Availability depends on your device, browser, country, and whether Apple Pay is supported by your bank or card issuer.

Google Pay

Where available, customers may also choose Google Pay for a quick and convenient checkout experience.

Google Pay availability may depend on your device, browser, country, payment card, and banking provider.

If Google Pay is available for your purchase, it will appear as an option during checkout.

Shop Pay

We support Shop Pay where available.

Shop Pay can provide a faster checkout experience for eligible customers by securely using previously saved checkout information.

Availability may depend on your country, device, account status, currency, and Shopify’s payment availability.

UnionPay

UnionPay may be available for eligible customers and transactions.

If UnionPay is supported for your order, it will be displayed as an available payment option during checkout.

Bancontact

Bancontact may be available for customers or transactions where this payment option is supported.

Its availability depends on your checkout location, payment provider, currency, and other eligibility requirements.

BLIK

BLIK may also be offered for eligible transactions.

If BLIK is supported for your order, you will see it directly during checkout.

Payment Currency

Prices may be displayed in a currency associated with your selected market or storefront.

Gabrielle’s Vault currently serves customers in:

United Kingdom
United States
France
Canada
Australia

Depending on your location and storefront settings, your order may be displayed or processed in a supported local or store currency.

The final amount and currency payable will be clearly displayed during checkout before you confirm your order.

If your payment method uses a different currency, your bank or payment provider may apply its own currency conversion rate or foreign transaction fee.

Any such bank or payment-provider fees are determined by the provider and are not charged by Gabrielle’s Vault.

When Is Payment Taken?

Payment is normally authorised or collected when your order is placed through our checkout.

This applies to in-stock, preorder, and made-to-order purchases unless the checkout clearly states otherwise.

Because many Gabrielle’s Vault pieces may be made to order or offered for preorder, payment can be collected before the product is produced or dispatched.

The applicable production and delivery timeframe will be provided on the relevant product page and explained further in our Shipping & Delivery Policy.

Preorder & Made-to-Order Payments

For products clearly identified as preorder or made to order, placing an order means you are purchasing the item before it is ready for immediate dispatch.

Payment is generally collected when you complete checkout.

These products may require additional production and preparation time before shipping.

Please review the estimated production, dispatch, and delivery information shown on the product page before completing your purchase.

Payment Security

We take payment security seriously.

Payments made through our online store are processed using secure payment technologies and authorised payment service providers.

Sensitive payment information is handled through secure payment systems rather than being processed manually by our customer service team.

We will never ask you to send your complete credit or debit card number, card security code, online banking password, or other sensitive authentication credentials by email.

If you receive a suspicious message claiming to be Gabrielle’s Vault and asking for sensitive financial information, please contact us at gabriellesvault.contact@gmail.com before responding.

Payment Verification

For security and fraud-prevention purposes, some transactions may require additional verification.

Your bank, card issuer, or payment provider may ask you to:

Confirm your identity
Approve the transaction
Enter a verification code
Complete additional authentication
Confirm payment through a banking application

These security checks are managed by the relevant financial institution or payment provider.

If verification is not completed successfully, the payment may be declined or the order may not be processed.

Declined Payments

If your payment is declined, please first check that:

Your card details are correct
Your billing address is accurate
Your card has not expired
You have sufficient funds or available credit
Your bank allows online purchases
Your bank allows international transactions where applicable
Any required security verification has been completed

You may also try another payment method displayed at checkout.

If the issue continues, we recommend contacting your bank or payment provider, as we normally cannot see the specific reason a financial institution declines a transaction.

Pending Payments

In some cases, your payment may temporarily appear as pending while your bank or payment provider completes authorisation.

A pending payment does not always mean that the transaction has been fully completed.

If an order is not successfully confirmed, any temporary payment authorisation is normally released according to your bank or payment provider’s processing schedule.

The time required for a pending authorisation to disappear is determined by the financial institution.

Failed or Duplicate Payment Attempts

If a payment attempt appears to have failed, please check whether you received a valid Gabrielle’s Vault order confirmation before trying again.

Occasionally, a bank may temporarily display an authorisation even when an order has not been completed.

If you believe you have been charged twice for the same order, please contact us with your order number and relevant transaction details so we can review the situation.

For your security, please do not email us your full card number.

Order Confirmation

Once your order has been successfully submitted, you should receive an order confirmation email at the email address provided during checkout.

Please review your confirmation carefully to make sure that your:

Products are correct
Size and colour selections are correct
Shipping address is correct
Contact details are accurate
Order total is correct

If you notice an issue, contact us as soon as possible at gabriellesvault.contact@gmail.com.

Discounts & Promotional Payments

If you are using a promotional offer or discount code, the discount must normally be successfully applied before you complete payment.

Your final order total, including any eligible discount, will be displayed during checkout.

Gabrielle’s Vault may periodically offer promotions such as discounts or free shipping on qualifying orders.

Promotional eligibility, exclusions, minimum purchase requirements, and other applicable conditions may vary by offer.

Please review the promotion details before completing your order.

Taxes, Customs & Import Charges

Depending on your delivery destination, an international order may be subject to customs duties, import taxes, VAT/GST, brokerage charges, or other fees.

Unless expressly stated as included during checkout, these charges may be payable separately by the customer.

These charges are imposed by governments, customs authorities, carriers, or other third parties and are not payment-processing fees charged by Gabrielle’s Vault.

Please review our Shipping & Delivery Policy for more information about customs and international orders.

Refunds to Your Payment Method

Where a refund is approved under our Return & Refund Policy, the refund will normally be issued to the original payment method used for the purchase.

Once a refund is processed by Gabrielle’s Vault, your bank or payment provider may require additional time to make the funds visible in your account.

The exact processing time depends on the payment method and financial institution.

We are generally unable to redirect a refund to a different payment method.

Payment Provider Processing

Payment services may be provided by third-party payment processors, banks, digital-wallet providers, and ecommerce payment technologies.

These providers may process information necessary to:

Authorise payments
Prevent fraud
Verify transactions
Process refunds
Maintain payment security
Comply with financial regulations

Their own terms and privacy practices may apply to your transaction.

For more information about how personal information is handled, please review our Privacy Policy.

Fraud Prevention

To protect our customers and our business, transactions may be reviewed for potential fraud or unauthorised activity.

In some circumstances, we may contact you for additional information reasonably necessary to verify an order.

We reserve the right to cancel or decline orders where there is a reasonable concern regarding fraud, unauthorised payment use, or payment security.

If an order is cancelled after payment has already been successfully collected, the appropriate refund will be issued to the original payment method.

We Never Request Payment Outside Our Approved Checkout

For your security, please complete purchases only through the official Gabrielle’s Vault checkout.

Our customer service team will never ask you to send your full card details, banking password, security code, or other private authentication information by email or through social media.

If you are ever unsure whether a payment request or message is genuine, please contact us directly before taking action.

Need Help With a Payment?

If you have a question about a payment, refund, order total, or transaction, our customer care team will be happy to help.

Please include your order number and the email address used for your purchase whenever possible.

Gabrielle’s Vault
Operated by L4A Apparels and eccomerce
Company Number: 752436
VAT Number: VAT04226819FH
Registered Address: Posie Row, Claddagh, D17 F838, Dublin, Ireland
Customer Service Email: gabriellesvault.contact@gmail.com

Our goal is to make checkout feel simple, secure, and transparent wherever you are shopping from.

Thank you for choosing Gabrielle’s Vault. We can’t wait for your next favourite piece to find its way to you.