Privacy Policy

Last Updated: September 2026

At Gabrielle’s Vault, your privacy matters to us.

When you browse our collections, place an order, contact our customer care team, sign up to receive updates, or otherwise interact with our website, you may share personal information with us. We understand the trust that comes with that, and we are committed to handling your information responsibly, transparently, and securely.

This Privacy Policy explains what information we collect, why we collect it, how we use and share it, how long we may keep it, and the choices and privacy rights that may be available to you.

This policy applies to customers and visitors interacting with Gabrielle’s Vault in our target markets, including the United Kingdom, United States, France, Canada, and Australia.

Who We Are

Gabrielle’s Vault is an online fashion store operated by L4A Apparels and eccomerce.

For the purposes of applicable data protection and privacy laws, the business responsible for the personal information described in this policy is:

Store Name: Gabrielle’s Vault
Company Name: L4A Apparels and eccomerce
Company Number: 752436
VAT Number: VAT04226819FH
Registered Address: Posie Row, Claddagh, D17 F838, Dublin, Ireland
Customer Service & Privacy Email: gabriellesvault.contact@gmail.com

If you have any questions about this Privacy Policy, your personal information, or your privacy rights, you can contact us using the email address above.

Information We Collect

The personal information we collect depends on how you interact with Gabrielle’s Vault.

When you place an order, browse our website, create an account where available, subscribe to marketing, contact us, or interact with our advertisements, we may collect information such as:

Your first and last name
Email address
Telephone number
Billing address
Shipping or delivery address
Country or region
Postal or ZIP code
Order number
Products purchased
Product preferences
Size, colour, or variant selections
Order history
Returns and refund information
Customer service communications
Marketing preferences
Account information where applicable
Information you voluntarily provide through our contact forms

We only seek to collect information that is reasonably necessary for operating our store, fulfilling orders, providing customer service, improving our website, marketing our products, and meeting our legal obligations.

Payment Information

When you make a purchase, payment information is processed through the payment methods and payment service providers made available at checkout.

Depending on the payment method you select, payment providers may process information such as your card details, billing information, payment account information, transaction details, and fraud-prevention information.

Gabrielle’s Vault does not need to directly store your complete payment-card details when payments are securely processed by an authorised third-party payment provider.

Payment providers process your information according to their own privacy and security practices.

Order & Transaction Information

When you purchase from us, we collect and use information necessary to process your transaction.

This can include:

Products ordered
Quantity
Size and colour
Purchase price
Discounts or promotional codes
Shipping charges
Applicable taxes
Payment status
Order status
Shipping and tracking information
Returns
Refunds
Order-related customer service communications

We use this information to process and fulfil your order, provide order updates, arrange delivery, handle returns or refunds, prevent fraud, maintain business records, and provide customer support.

Information Collected Automatically

When you browse our website, certain technical information may be collected automatically by us or by technologies and service providers used to operate the store.

This may include:

IP address
Browser type
Device type
Operating system
Approximate geographic location
Pages viewed
Products viewed
Links clicked
Referring website
Date and time of visits
Shopping-cart activity
Checkout activity
Website interactions
Cookie identifiers
Advertising identifiers where permitted
Information about how you navigate and use the website

We may use this information to maintain website functionality, understand customer behaviour, improve performance, prevent fraud and security threats, measure marketing effectiveness, and make our shopping experience more useful.

How We Use Your Personal Information

Depending on your interaction with Gabrielle’s Vault and applicable law, we may use personal information to:

Process and manage purchases
Confirm orders
Prepare and fulfil orders
Arrange shipping and delivery
Provide tracking information
Process returns and refunds
Respond to customer enquiries
Provide customer service
Verify transactions
Detect and prevent fraud
Maintain the security of our website
Troubleshoot website issues
Remember shopping preferences
Maintain shopping carts
Improve our website and customer experience
Understand how visitors interact with our store
Analyse sales and website performance
Measure advertising effectiveness
Personalise content where permitted
Send marketing communications where permitted
Maintain financial and transaction records
Comply with tax and accounting obligations
Establish, exercise, or defend legal claims
Comply with applicable laws and regulatory requirements

We do not use personal information in ways that are materially incompatible with the purposes described in this policy unless permitted or required by law.

Legal Bases for Processing

Where laws such as the UK GDPR, EU GDPR, or similar data protection requirements apply, we process personal information only where we have an appropriate legal basis.

Depending on the situation, this may include:

Performance of a contract: We need certain information to process your purchase, deliver your order, communicate about your transaction, and handle returns or refunds.

Legitimate interests: We may process information where reasonably necessary to operate, secure, analyse, and improve our business, provided those interests are not overridden by your rights.

Consent: We may rely on your consent for certain marketing communications, cookies, advertising technologies, or other processing where consent is legally required.

Legal obligations: We may process or retain information to comply with accounting, taxation, consumer protection, regulatory, or other legal requirements.

Cookies & Similar Technologies

Gabrielle’s Vault may use cookies and similar technologies to help the website function properly and understand how customers use our store.

These technologies may be used for purposes including:

Keeping products in your shopping cart
Remembering preferences
Supporting checkout
Maintaining website security
Preventing fraudulent activity
Understanding website traffic
Measuring website performance
Analysing customer journeys
Measuring advertising performance
Providing personalised advertising where permitted

Some cookies are necessary for our website to operate. Others may be used for analytics, functionality, or advertising.

Where required by applicable law, non-essential cookies will be used based on your consent or other legally permitted mechanism.

You may be able to manage your cookie choices through the cookie controls available on our website and through your browser settings.

Disabling certain cookies may affect some website features.

Google Services & Advertising

We may use services provided by Google to help operate, measure, analyse, and advertise Gabrielle’s Vault.

Depending on our configuration, these may include services associated with Google Analytics, Google Ads, Google Merchant Center, Google Shopping, and related Google technologies.

These services may use cookies or similar technologies to help us understand website activity, measure conversions, evaluate advertising performance, prevent fraud, and show relevant advertisements where permitted.

Information shared with or collected by Google through these services is handled according to Google’s applicable terms and privacy practices.

Where required by law, advertising and analytics technologies requiring consent will only be activated after the appropriate consent has been obtained.

Advertising & Remarketing

We may advertise Gabrielle’s Vault through online advertising platforms.

Subject to applicable law and your consent where required, advertising partners may use information about your interaction with our website to:

Measure advertising performance
Understand whether an advertisement resulted in a purchase
Build or measure audiences
Limit repeated advertising
Provide advertisements that may be more relevant
Analyse marketing campaigns

Depending on your location, you may have the right to object to or opt out of certain forms of targeted or personalised advertising.

Email Marketing

If you subscribe to our newsletter or otherwise agree to receive marketing communications, we may send you emails about new collections, product launches, promotions, restocks, offers, and other Gabrielle’s Vault updates.

Where required, we will obtain appropriate consent before sending electronic marketing.

You can unsubscribe at any time by using the unsubscribe link included in our marketing emails or by contacting us at gabriellesvault.contact@gmail.com.

Unsubscribing from marketing does not prevent us from sending necessary transactional communications relating to an order you have placed.

Transactional Communications

Even if you choose not to receive marketing, we may still contact you where necessary regarding your transactions or relationship with us.

For example, we may send:

Order confirmations
Payment notifications
Shipping confirmations
Tracking information
Delivery updates
Return information
Refund confirmations
Important service communications
Responses to customer-service enquiries

These communications are necessary to provide our services and are not treated as optional promotional messages where applicable.

When We Share Personal Information

We do not disclose personal information indiscriminately.

We may share information with trusted service providers where reasonably necessary to operate Gabrielle’s Vault and provide our services.

These may include:

Ecommerce platform providers
Payment processors
Fraud-prevention providers
Warehousing and fulfilment partners
Shipping carriers
Postal and courier services
Customer-support providers
Website hosting providers
Analytics providers
Advertising and marketing platforms
Email service providers
IT and security providers
Professional advisers
Accounting and tax service providers

We seek to provide these parties only with information reasonably necessary for the services they perform.

Third-party providers may also process information under their own privacy policies where they act as independent controllers or businesses under applicable privacy law.

Shopify & Ecommerce Services

Our website may use Shopify and associated technologies to provide ecommerce functionality.

Shopify may process certain information when you browse the store, add products to your cart, complete checkout, or otherwise interact with the website.

This processing helps provide services such as storefront functionality, checkout, order management, security, fraud prevention, and ecommerce infrastructure.

Where applicable, Shopify handles personal information according to its own privacy practices and applicable contractual arrangements.

Fulfilment & Shipping Partners

To deliver your purchases, we may need to provide relevant information to warehouses, fulfilment providers, shipping carriers, customs intermediaries, and postal services.

This can include:

Name
Shipping address
Telephone number
Email address where necessary
Order details
Parcel information
Customs information where applicable

This information is shared for purposes such as preparing, shipping, tracking, delivering, and managing your order.

International Data Transfers

Because Gabrielle’s Vault serves customers internationally and works with service providers that may operate in different countries, personal information may sometimes be processed outside the country where you live.

This can include transfers involving customers in the United Kingdom, United States, France, Canada, and Australia.

Where applicable data protection law requires safeguards for international transfers, we take appropriate steps designed to protect personal information, which may include contractual protections, recognised transfer mechanisms, adequacy decisions, or other legally permitted safeguards.

How Long We Keep Your Information

We retain personal information only for as long as reasonably necessary for the purposes for which it was collected and as required by applicable law.

Retention periods may depend on:

The type of information
Whether you have an active customer relationship with us
Order and transaction requirements
Customer-service needs
Warranty or dispute periods
Tax and accounting requirements
Fraud-prevention needs
Legal obligations
Potential legal claims

When personal information is no longer reasonably required, we may delete, anonymise, or securely dispose of it in accordance with applicable requirements.

How We Protect Your Information

We take reasonable administrative, organisational, and technical measures designed to protect personal information against unauthorised access, loss, misuse, alteration, disclosure, or destruction.

Measures may include secure website technologies, controlled access to systems, trusted payment processing, authentication measures, and appropriate service-provider arrangements.

However, no online service, electronic transmission, or storage system can be guaranteed to be completely secure.

We encourage customers to use strong passwords, protect account credentials, and avoid sharing sensitive account information with others.

Your Privacy Rights

Your privacy rights depend on where you live and which laws apply to you.

Depending on your jurisdiction, you may have rights such as:

Requesting access to personal information we hold about you
Requesting correction of inaccurate information
Requesting deletion of certain information
Requesting restriction of certain processing
Objecting to certain processing
Withdrawing consent
Requesting portability of certain information
Opting out of certain marketing
Opting out of certain targeted advertising or data-sharing activities
Asking for information about how your data is used
Lodging a complaint with an appropriate privacy or data-protection authority

These rights are subject to applicable legal requirements, limitations, and exemptions.

United Kingdom Customers

Customers in the United Kingdom may have rights under the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

These may include rights of access, rectification, erasure, restriction, objection, portability, and withdrawal of consent where applicable.

You may also have the right to lodge a complaint with the relevant UK data protection authority.

Customers in France & the European Economic Area

Customers in France and other applicable European jurisdictions may have rights under the General Data Protection Regulation (GDPR) and applicable national data protection legislation.

Depending on the circumstances, these may include rights relating to access, correction, deletion, restriction, objection, portability, and consent.

You may also have the right to lodge a complaint with your applicable national supervisory authority.

United States Customers

Privacy rights in the United States vary depending on the state in which you reside.

Where applicable state privacy laws provide qualifying consumers with additional rights, these may include rights to:

Know or access certain personal information
Correct inaccurate information
Delete certain information
Obtain a portable copy of certain information
Opt out of certain targeted advertising
Opt out of certain sales or sharing of personal information as those terms are legally defined

We will honour qualifying privacy requests where required by applicable law.

We will not unlawfully discriminate against you for exercising applicable privacy rights.

Canadian Customers

Customers in Canada may have privacy rights under applicable federal and provincial privacy legislation.

Depending on the law applicable to you, these may include rights relating to access, correction, consent, transparency, and complaints about the handling of personal information.

Australian Customers

Customers in Australia may have rights under applicable Australian privacy legislation.

Where applicable, customers may request access to or correction of personal information and raise concerns regarding how their personal information has been handled.

Exercising Your Privacy Rights

To submit a privacy request, contact us at:

gabriellesvault.contact@gmail.com

Please clearly state the nature of your request.

We may need to verify your identity before fulfilling certain privacy requests. This helps prevent personal information from being disclosed, changed, or deleted at the request of someone who is not authorised to act on your behalf.

We will respond within the timeframe required by applicable law.

Do Not Sell or Share Requests

Where applicable privacy legislation gives you the right to opt out of the sale or sharing of personal information, targeted advertising, or similar processing, you may contact us at gabriellesvault.contact@gmail.com to exercise the applicable right.

We will process qualifying requests in accordance with the law that applies to you.

Nothing in this section means that Gabrielle’s Vault necessarily engages in activities legally defined as the “sale” of personal information. Privacy-law definitions can vary between jurisdictions.

Children’s Privacy

Gabrielle’s Vault is not intended for children who are legally unable to enter into an online purchase without appropriate parental or guardian involvement.

We do not knowingly seek to collect personal information from children in violation of applicable law.

If you are a parent or guardian and believe that a child has provided personal information to us improperly, please contact gabriellesvault.contact@gmail.com so we can review the situation.

Third-Party Websites

Our website may contain links to third-party websites, social platforms, payment providers, or other external services.

Once you leave our website, the privacy practices of those third parties are governed by their own policies.

We encourage you to review the privacy information provided by any third-party service you choose to use.

Gabrielle’s Vault is not responsible for the privacy practices of independent third-party websites.

Fraud Prevention & Security

We may process certain customer, transaction, device, and technical information to help identify and prevent fraudulent transactions, abuse, unauthorised activity, chargebacks, and other security risks.

Where necessary, information may be shared with payment processors, ecommerce providers, fraud-prevention services, financial institutions, or relevant authorities for legitimate security and fraud-prevention purposes.

Legal Requirements

We may disclose personal information where reasonably necessary to:

Comply with applicable laws or regulations
Respond to valid legal processes
Respond to lawful requests from authorities
Enforce our agreements or policies
Protect our legal rights
Protect customers or other individuals
Investigate suspected fraud or unlawful activity
Establish, exercise, or defend legal claims

We will only do so where we reasonably believe the disclosure is appropriate or legally required.

Business Changes

If Gabrielle’s Vault or the business operating it undergoes a merger, acquisition, restructuring, financing, sale of assets, or similar business transaction, personal information may be transferred as part of that transaction where legally permitted.

Any personal information transferred in such circumstances will remain subject to applicable privacy requirements.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our business, website, services, technology, legal obligations, or privacy practices.

When we make changes, we will update the “Last Updated” date at the top of this page.

We encourage you to review this Privacy Policy periodically so you remain informed about how Gabrielle’s Vault handles personal information.

Material changes will be communicated where required by applicable law.

Questions, Concerns or Privacy Requests

We want you to feel comfortable knowing how your information is handled.

If you have questions about this Privacy Policy, want to exercise an applicable privacy right, or have concerns about the way your personal information has been handled, please contact us.

Our complete business information is:

We will review privacy enquiries carefully and do our best to provide a clear and helpful response.

Thank you for trusting Gabrielle’s Vault. Your privacy is an important part of the experience we want to provide, from the moment you discover our collections to the moment your new favourite piece arrives.